Privacy Policy of Optics Store Ltd.

This policy describes how personal data is collected, processed, stored, and protected on the website optics-store.eu.

The document is based on Bulgarian and EU law, including GDPR, and outlines user rights, processing conditions, and company responsibilities.

1. PERSONAL DATA CONTROLLER

  • Website: optics-store.eu
  • Company: Optics Store Ltd.
  • Registered in Bulgaria, UIC 208327511
  • Address: Sofia, Poduyane district, Teofil Ganev 5A, shop #7
  • Email: sales@optics-store.eu

2. DATA COLLECTION & PROCESSING

2.1. With explicit user consent

  • What data: name, email, phone, address
  • Purpose: product/service offers, updates, marketing
  • Withdrawal: consent can be withdrawn anytime without affecting contractual relations

2.2. Use and storage of data

  • Only for technical administration, service access, or communication
  • Employees are bound by confidentiality
  • No sale or trade of personal data

2.3. Anonymous data processing

  • Used for statistics only; cannot identify individuals

2.4. Automatically logged data

  • Includes browser, page visits, time on site
  • Used for site improvement; not shared

2.5. Cookies

  • Used to collect usage data; stored temporarily

2.6. Security

  • Protected from loss, alteration, unauthorized access or disclosure

2.7. Minors

  • No data collected from minors knowingly
  • Requires parental permission

2.8. External links

  • This policy applies only to optics-store.eu, not external websites

3. DATA PROTECTION MEASURES

  • Compliance with GDPR and national legislation
  • Technical and organizational safeguards applied
  • May include encryption and pseudonymization

4. USER RIGHTS

4.1. Full rights under EU/BG law

  • Right to information, access, correction, deletion, restriction, objection, portability

4.2. Right to be forgotten

  • E.g., when data is no longer needed, processed unlawfully, or consent is withdrawn

4.3. Right to restrict processing

  • E.g., when data is disputed or required for legal claims

4.4. Right to data portability

  • Structured, machine-readable format
  • Can transfer to another controller

4.5. Right to object

  • Processing must stop unless legal grounds override
  • Direct marketing objections must be honored immediately

4.6. Right to complain

  • Users can file complaints with the Bulgarian Data Protection Commission or court

5. POLICY UPDATES

  • Updates will be posted on the homepage and other relevant locations

6. DATA PROCESSING FOR ONLINE PURCHASES

  • Purchases can be made with or without registration
  • Data is used strictly for order fulfillment
  • Newsletter subscription is optional
  • Processing complies with GDPR (Regulation EU 2016/679) and Bulgarian law

7. CONTRACT FORMATION

  • Clicking “Register” or “Buy” constitutes a digital contract under these Terms
  • Digital statements are legally binding under EU Regulation 910/2014
  • Upon registration/order, users agree Optics Store Ltd. may use:
    • Name, surname, address, phone, email
    • Invoice details if needed
  • Additional records: registration details (date, time, IP) stored for 1 year
  • No automated decision-making or profiling
  • Data is emailed once to the user
  • Optics Store Ltd. may store data on user devices unless opted out
  • Marketing messages may be sent at any time
  • Browsing behavior may be collected
  • Identity verification may be requested at any time

7.1. Privacy policy changes

  • Communicated via the homepage or suitable channels