General Terms and Conditions of Optics Store Ltd.

1. TERMINOLOGY

1.1. “User” – individuals using optics-store.eu
1.2. “General Terms and Conditions” – the rules accepted by the User when using optics-store.eu
1.3. Functionality and agreement – Use of the website implies unconditional acceptance and compliance with all rules. If the User disagrees, they may refrain from use. Otherwise, silent acceptance is assumed.

2. GENERAL TERMS

2.1. Applicability – These terms apply to the use of the online platform and store optics-store.eu
2.2. Copyright – Content is protected by the Copyright Act; usage requires written consent from the official email (office@optics-store.eu)
2.3. Use of brand – The platform name may only be used with written permission
2.4. Service changes – The company may change or add services without notice
2.5. External links – Not responsible for third-party content except from official Facebook & Instagram profiles
2.6. Service interruption – The company may suspend services at any time
2.7. Internal redirects – Users may be redirected to other platforms managed by the company under the same terms
2.8. Third-party redirects – Not responsible for third-party content accuracy or functionality
2.9. Terms updates – Terms may change at any time; continued use implies acceptance
2.10. Jurisdiction – Governed by the laws of the Republic of Bulgaria

3. LIABILITY

3.1. Information origin – Not liable for scientific accuracy, based on third-party expertise
3.2. No consultation – Information is not professional advice
3.3. Abstract nature – General info not suited for all real-life scenarios
3.4. Reporting inaccuracies – Users can report incorrect info via contact form
3.5. Results not guaranteed – Outcomes depend on factors beyond the platform’s control

4. COOKIES

4.1. Usage – Only used for statistical data
4.2. User control – Users can manage/delete cookies (see aboutcookies.org)

5. SECURITY

5.1. Data protection – Strong safeguards against loss, tampering, unauthorized access
5.2. Technology used – Uses modern security tools but can’t guarantee 100% performance
5.3. User control – Users choose what data to share; may affect access to features

6. CHARACTERISTICS OF optics-store.eu

Company Information:

  • Name: Optics Store Ltd.
  • Address: Sofia, Bulgaria, Poduyane district, Teofil Ganev 5A, shop #7
  • Email: sales@optics-store.eu
  • Company ID: 208327511

6.1. Platform purpose – Enables contracts for sale/delivery of goods, account creation, payment, product info, delivery terms
6.2. Legal compliance – Ensures user rights and good faith practices
6.3. Contracting – Sales contracts concluded through platform interface
6.4. Electronic communication – Legally binding electronic statements are accepted
6.5. Delivery timelines – If not agreed, delivery is within 2 months
6.6. Inspection upon delivery – User must inspect goods and report issues immediately
6.7. Registration accuracy – Users must provide and update accurate data

7. SPECIAL OBLIGATIONS OF THE SUPPLIE

7.1. Consumer protection compliance – Applies EU and national laws regarding remote contracts

  • Product profile: Details available on product pages
  • Taxes & fees: Fully displayed
  • Shipping costs: Disclosed before contract finalization
  • Payment methods: Defined in terms and site interface
  • Delivery conditions: Provided before purchase
  • Order total: Disclosed before contract

7.2. Advance payments – May be required; user decides when to pay for delivery
7.3. Right of withdrawal – 7 working days without reason (card refunds within 30 days)

  • Exceptions: Custom, quickly perishable, opened, or financial-market-based items
  • Failure to inform user: 3-month withdrawal period applies
  • Refund obligations: Within 30 days after withdrawal
  • Return shipping costs: Deducted unless paid and declared by user
  • User duties: Must preserve goods during withdrawal period

7.4. Delivery timeline – Defined per product; defaults to 30 working days if not specified
7.5. Verification on delivery – Confirmed by signature unless otherwise agreed
7.6. Cash on delivery option – Accepted; see order/delivery page for details

8. AMENDMENTS & TERMINATION

8.1. Changes to terms – Users with accounts are notified; changes apply unless rejected in 14 days
8.2. Publication – Changes posted on optics-store.eu
8.3. Contract termination:

  • Company liquidation or bankruptcy
  • Mutual written agreement
  • Unilateral notice in case of breach
  • Inability to fulfill obligations
  • Equipment seizure by authorities

Immediate termination – If user violates terms, Bulgarian law, or ethical norms

8.4. Indemnity – User indemnifies company for third-party claims due to:

  • Contract violations
  • IP rights infringements
  • Unauthorized rights transfers

Company liability – Not liable for force majeure, internet issues, technical problems, data loss, or unauthorized contact detail changes

9. ADDITIONAL TERMS

9.1. Partial invalidity – Invalid clauses do not void the entire document
9.2. User contact – May reach out for surveys (online, phone, in-person)
9.3. Effective date – These terms apply to all users as of June 17, 2025